All orders will be shipped from our London UK studio. Shipping cost may vary depending on your location. We offer free worldwide shipping on all orders over £600.

Please allow 2−4 days from the date of your purchase for us to ship your order. You will receive an email confirmation once your order has been shipped.

Note that certain items are listed as pre-order only. While an option to purchase those goods is available on our website, the specific production times will be listed on the product page for each garment and may vary. As such, when placing a pre-order, please be sure to carefully read the production timeframe included on the product page, as our Return Policy applies to pre-order items. Just like garments that are not pre-order, you will receive an email once your pre-order item has shipped.

Given our small production quantity, we will not be offering any returns or refunds at this time. If you have any questions, please feel free to contact us at contact@izzydu.studio. 

Please carefully review your order upon receiving it and do contact us immediately if any items are defective, damaged or if you receive the wrong item. In this case, we will evaluate the issue and try to make it right. If you have any questions, please feel free to contact us at contact@izzydu.studio.